Deskripsi Pekerjaan
Join Viventis Search Asia as an Admin Specialist where you'll drive operational excellence through precise sales data management and exceptional customer service. This hybrid role combines in-office collaboration with remote flexibility, offering the perfect balance for professionals seeking dynamic work arrangements. You'll maintain the integrity of our sales database while serving as the first point of contact for clients, ensuring seamless communication and issue resolution.
In this critical support position, you'll directly impact business efficiency by processing sales transactions, maintaining accurate records, and generating essential reports. Your meticulous attention to detail will streamline operations, while your customer-focused approach will enhance client satisfaction and loyalty. This role is ideal for organized individuals who thrive in fast-paced environments and want to contribute to a company's growth.
Viventis Search Asia provides a collaborative culture where your administrative expertise is valued. You'll gain exposure to sales operations while developing transferable skills in data management and client relations. If you're ready to launch your career in a supportive environment that recognizes your contributions, apply today.
Tanggung Jawab
- Accurately enter, update, and maintain sales data in CRM systems with zero-error tolerance
- Provide responsive customer support via email and phone, resolving inquiries within SLA
- Process sales transactions, prepare invoices, and reconcile payment discrepancies
- Generate daily/weekly sales reports and analytics for management review
- Coordinate with sales team to ensure data consistency and campaign alignment
- Manage digital filing systems for customer records and transaction documents
- Identify data trends and recommend process improvements for efficiency
Kualifikasi
- High school diploma or equivalent; bachelor's degree in Business Admin preferred
- Minimum 1 year experience in data entry or customer support role
- Proficiency in Microsoft Office Suite and CRM platforms (Salesforce/Zoho)
- Exceptional attention to detail with 98%+ data accuracy in previous roles
- Strong written/verbal communication skills with professional phone etiquette
- Ability to work independently in hybrid environment with minimal supervision
- Basic understanding of sales processes and customer lifecycle management