Deskripsi Pekerjaan
Join the dynamic team at Popular Book Company as an Administrative Assistant and become the backbone of our operations. This pivotal role demands a meticulous professional to ensure seamless daily workflows while maintaining exceptional service standards. You'll be entrusted with processing customer orders with precision, managing discrepancies and returns to uphold customer satisfaction, and meticulously filing sales documentation for audit compliance. Your expertise will extend to closing sales orders in SAP, handling incoming calls professionally, and providing comprehensive administrative support across departments. As an ad-hoc task specialist, you'll adapt to evolving priorities while maintaining operational excellence in a fast-paced publishing environment.
Tanggung Jawab
- Process customer orders efficiently with zero errors
- Manage customer discrepancies and returns professionally
- Maintain organized sales documentation system
- Close sales orders in SAP system accurately
- Handle incoming calls with exceptional etiquette
- Provide comprehensive administrative support
- Execute ad-hoc duties as assigned
Kualifikasi
- Minimum SPM or equivalent qualification
- 1-2 years administrative experience
- Proficiency in SAP and MS Office Suite
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Detail-oriented with problem-solving aptitude
- Ability to work independently and collaboratively