Deskripsi Pekerjaan
Join our team at Juara Jaya Motor as an Administrative Assistant / Counter Staff and become an integral part of our dynamic customer service operations. In this role, you will be the first point of contact for our valued customers, handling inquiries, processing transactions, and ensuring smooth daily office operations. Your organizational skills and attention to detail will contribute significantly to maintaining our high standards of service excellence. You will work in a fast-paced environment where your ability to multitask and communicate effectively will be essential. This position offers an excellent opportunity to develop administrative and customer service skills within a reputable motor company. If you are a motivated individual with strong interpersonal skills and a commitment to providing exceptional service, we encourage you to apply.
Tanggung Jawab
- Handle customer inquiries and provide accurate information about products and services
- Process transactions and maintain accurate records of sales and payments
- Perform data entry tasks efficiently and accurately
- Manage document filing and maintain organized records
- Answer and direct phone calls professionally
- Assist with daily administrative tasks to ensure smooth office operations
- Coordinate with other departments to resolve customer issues promptly
Kualifikasi
- Minimum SPM or equivalent qualification
- Previous experience in customer service or administrative roles preferred
- Proficiency in basic computer applications and data entry
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to work independently and as part of a team
- Professional appearance and positive attitude
- Willingness to learn and adapt to new procedures