Deskripsi Pekerjaan
Are you an organized professional with a passion for operational coordination? Search Personnel is currently seeking a dedicated Administrative Assistant to join our team in the Joo Seng area. In this pivotal role, you will be the backbone of our lift maintenance operations, ensuring that service workflows run smoothly and our clients receive timely support.
You will be responsible for managing complex scheduling for maintenance teams, acting as the primary point of contact for customer inquiries, and ensuring that all service records are impeccably maintained. This is a fast-paced role that requires a high degree of accuracy, excellent communication skills, and the ability to multitask effectively. If you are a detail-oriented individual looking to grow your career within a professional administrative environment, we want to hear from you.
Tanggung Jawab
- Coordinate and schedule lift maintenance appointments for field technicians.
- Act as the primary liaison between customers and service teams regarding maintenance requests.
- Prepare and process contract renewals, ensuring accuracy and timely delivery.
- Maintain and update digital service records and client databases with high precision.
- Generate periodic performance reports for management review.
- Handle incoming calls and emails, providing professional support and resolving service queries.
- Assist in the procurement of spare parts and logistics coordination when necessary.
Kualifikasi
- Diploma or GCE 'A'/'O' Level certification in a relevant discipline.
- Minimum 1-2 years of experience in administrative support, customer service, or operations coordination.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication skills in both written and spoken English.
- Strong organizational skills with the ability to manage competing priorities.
- Ability to work independently and as part of a high-performing team.
- Experience in the construction, property maintenance, or facility management industry is an added advantage.