Deskripsi Pekerjaan
Join PERSOL as an Administrative & Customer Support Officer in Tengah and become an integral part of our dynamic team. This role offers an exciting opportunity to combine strong administrative expertise with exceptional customer service skills in a fast-paced environment. You will be responsible for maintaining efficient office operations while delivering outstanding support to clients and internal stakeholders.
As a key member of our team, you'll leverage your advanced Microsoft Excel capabilities to manage data, generate reports, and streamline processes. Your attention to detail and problem-solving skills will ensure smooth daily operations, while your customer-focused approach will enhance client satisfaction and retention. This contract position provides a competitive salary package and valuable exposure to administrative best practices.
We're seeking proactive individuals who thrive in collaborative settings and can multitask effectively. If you're ready to contribute to a professional environment while developing your administrative and customer service expertise, we encourage you to apply and take the next step in your career journey.
Tanggung Jawab
- Manage office documentation, filing systems, and digital records
- Handle customer inquiries via phone, email, and in-person with professionalism
- Perform data entry and maintain accurate databases using Excel
- Generate reports and analyze data using Excel formulas and macros
- Coordinate office schedules, meetings, and event logistics
- Assist with onboarding processes and administrative onboarding tasks
- Support procurement activities and inventory management
Kualifikasi
- Highly proficient in Microsoft Excel (formulas, macros, basic analysis)
- Strong written and verbal communication skills
- Experience in customer support or administrative roles
- Ability to multitask and prioritize effectively
- Detail-oriented with strong organizational abilities
- Proficiency in Microsoft Office Suite (Word, Outlook)
- Positive attitude and problem-solving mindset