Deskripsi Pekerjaan
We are seeking a highly organized and approachable Administrative & International Student Support Officer to join our team in the heart of Kuala Lumpur. This dual-role position is the backbone of our operations, ensuring that our daily office functions run smoothly while providing essential guidance and advocacy for our international student community.
The successful candidate will be a proactive problem solver with excellent communication skills and a passion for student services. You will be the first point of contact for inquiries, managing administrative documentation, and assisting foreign students as they navigate their educational journey in Malaysia. If you thrive in a multicultural environment and possess a strong commitment to organizational excellence, we invite you to apply.
Tanggung Jawab
- Manage daily office administrative tasks, including filing, documentation, and office supply inventory.
- Serve as the primary point of contact for international students regarding orientation, inquiries, and welfare.
- Assist students with immigration documentation, visa renewal processes, and academic registrations.
- Maintain accurate student records and ensure compliance with institutional and local regulatory policies.
- Coordinate with internal departments to facilitate seamless student transitions and problem resolution.
- Assist in the planning and execution of student engagement activities and cross-cultural events.
- Handle incoming calls, emails, and walk-in inquiries with professionalism and empathy.
Kualifikasi
- Diploma or Degree in Business Administration, Education, Hospitality, or a related field.
- Proven experience in administrative support or student-facing roles is highly advantageous.
- Fluency in English (written and spoken) is essential; proficiency in additional languages is a plus.
- Strong computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent interpersonal skills and a genuine interest in supporting students from diverse cultural backgrounds.
- Highly organized with the ability to manage multiple priorities in a fast-paced environment.
- Ability to remain calm and composed when resolving student-related queries or urgent office issues.