Deskripsi Pekerjaan
Are you a detail-oriented professional looking to jumpstart your career in a dynamic BPO environment? BPO Resono Inc is seeking a motivated Administrative & Operations Support specialist to join our growing team in Makati City. In this client-facing role, you will be the backbone of our operational excellence, ensuring that our clients receive top-tier support and administrative precision.
This position offers a unique opportunity to gain exposure to global business processes, develop your professional communication skills, and collaborate with a diverse, high-performing team. We value efficiency, a proactive attitude, and a commitment to service excellence. If you are eager to learn, grow, and make a tangible impact on daily operations, we want to hear from you.
Tanggung Jawab
- Manage daily administrative tasks to ensure seamless office operations and client service delivery.
- Serve as a primary point of contact for client inquiries, ensuring professional and timely correspondence.
- Assist in the preparation of operational reports, presentations, and meeting documentation.
- Maintain organized digital and physical filing systems to ensure data accuracy and accessibility.
- Coordinate with internal departments to streamline workflows and resolve operational bottlenecks.
- Handle incoming communications via phone, email, or chat with a high degree of professional courtesy.
- Support management with scheduling, calendar management, and special administrative projects as assigned.
Kualifikasi
- Associate or Bachelor’s degree in Business Administration, Office Management, or a related field.
- Previous experience in a BPO, customer service, or administrative support role is highly preferred.
- Exceptional verbal and written communication skills in English.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- High level of integrity, professional demeanor, and ability to handle confidential information.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Ability to work independently and as part of a collaborative team to achieve department goals.