Deskripsi Pekerjaan
Join MZ Marine Solution as a key Administrator to drive operational efficiency and customer satisfaction. This pivotal role involves managing end-to-end customer order processing, ensuring timely fulfillment and coordination across departments. You'll be the primary point of contact via WhatsApp, handling customer inquiries with professionalism and speed to maintain our service excellence. The position requires meticulous execution of administrative tasks including data management, document filing, and report preparation to support daily business operations. As an integral team member, you'll contribute to optimizing workflows and maintaining an organized office environment, directly impacting our company's growth and client relationships. This opportunity offers a dynamic platform for individuals with strong organizational skills to thrive in a marine services industry setting.
Tanggung Jawab
- Manage customer orders from intake to completion, ensuring accuracy and timeliness
- Respond promptly to customer communications via WhatsApp and other channels
- Perform daily administrative tasks including data entry, filing, and record maintenance
- Assist in coordinating business operations across internal teams and departments
- Prepare and maintain essential reports, documentation, and office records
- Support inventory management of office supplies and equipment
- Contribute to process improvements for administrative workflows
Kualifikasi
- SPM or equivalent qualification with administrative experience preferred
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication skills in English and Bahasa Malaysia
- Strong organizational abilities with attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Basic knowledge of office procedures and equipment
- Proactive problem-solving and customer service mindset