Deskripsi Pekerjaan
Join Heriot-Watt University Malaysia as an Admissions Assistant and become a vital part of our student recruitment journey! This temporary position offers a unique opportunity to support the university's admissions operations while ensuring prospective students receive exceptional guidance throughout their application process. As the first point of contact for applicants, you'll play a pivotal role in shaping their university experience through professional communication and efficient administrative support.
Working within our dynamic admissions team, you'll handle application processing, document verification, and correspondence management while maintaining accurate records in our student information systems. This role requires meticulous attention to detail, strong organizational skills, and a passion for delivering outstanding customer service. You'll collaborate with academic departments to resolve inquiries and support recruitment events, gaining valuable experience in higher education administration.
Heriot-Watt University Malaysia, renowned for its international outlook and academic excellence, offers a collaborative work environment where your contributions directly impact student success. This temporary position provides excellent exposure to university operations and is ideal for individuals seeking to build a career in educational administration.
Tanggung Jawab
- Process and verify student applications ensuring all documentation is complete and accurate
- Respond to inquiries from prospective students via phone, email, and in-person
- Manage and update applicant information in student information systems
- Coordinate with academic departments to resolve application-related queries
- Prepare admission correspondence and supporting materials
- Assist in organizing recruitment events and campus tours
- Maintain organized filing systems for application documents
Kualifikasi
- Minimum SPM or equivalent qualification; diploma/bachelor's degree preferred
- Previous administrative or customer service experience advantageous
- Excellent communication and interpersonal skills
- Strong attention to detail and data entry accuracy
- Proficiency in Microsoft Office Suite
- Ability to work independently and collaboratively in a fast-paced environment
- Strong organizational and time management skills