Deskripsi Pekerjaan
Join the dynamic team at Entegris as a Customer Service Shared Services Advisor. In this 6-month contract role, you will play a pivotal part in streamlining administrative processes and ensuring seamless customer interactions. We are seeking a detail-oriented professional to support our regional teams with high-level reconciliation tasks and customer service operations. If you thrive in a fast-paced environment and possess strong organizational skills, this is the perfect opportunity to contribute to a leading life sciences and advanced materials company.
Entegris is a global leader in providing critical materials, infrastructure, and supply chain management solutions for the electronics and life sciences industries. We are committed to fostering a diverse and inclusive workplace where every employee can make a significant impact.
Tanggung Jawab
- Perform comprehensive administrative duties for regional Customer Service teams, including document management and filing.
- Execute financial and data reconciliation tasks to ensure accuracy and integrity of records.
- Provide exceptional customer service support by addressing inquiries and resolving issues promptly.
- Collaborate with cross-functional teams to optimize shared service processes and workflows.
- Maintain and update accurate databases and records using internal systems.
- Assist in the preparation of reports and presentations for management reviews.
- Ensure strict adherence to company policies, procedures, and compliance standards.
Kualifikasi
- Degree in Business Administration, Finance, or a related field is preferred.
- Minimum of 1-2 years of experience in Customer Service, Shared Services, or Administrative roles.
- Strong proficiency in Microsoft Office Suite, particularly Excel for data analysis.
- Excellent written and verbal communication skills in English and Bahasa Malaysia.
- Proven ability to work independently with high attention to detail.
- Experience with ERP systems (e.g., SAP, Oracle) is a plus.
- Strong problem-solving skills and a proactive attitude towards work.