Deskripsi Pekerjaan
We are seeking a highly skilled Global Order & Invoice Management Specialist to drive operational excellence and strengthen process integrity within our dynamic team. In this critical role, you will manage the entire order lifecycle, from initial processing to final invoicing, ensuring accuracy and efficiency across all transactions. You will collaborate with cross-functional teams to optimize workflows, resolve discrepancies, and enhance customer satisfaction. The ideal candidate will leverage their analytical prowess to identify process improvements and implement solutions that streamline operations. This position offers the opportunity to work in a fast-paced environment where your contributions directly impact financial accuracy and global client relationships. Fluency in Japanese is essential to effectively communicate with international stakeholders and ensure seamless transaction processing.
Tanggung Jawab
- Manage end-to-end order processing and invoice generation for global clients
- Resolve order discrepancies and invoice discrepancies through root cause analysis
- Collaborate with sales, logistics, and finance teams to ensure smooth order fulfillment
- Monitor transactional data to identify process bottlenecks and recommend improvements
- Act as primary liaison for Japanese-speaking clients and partners
- Maintain accurate records of orders, invoices, and payment statuses
- Develop and implement process enhancements to reduce errors and improve efficiency
- Generate regular reports on order and invoice metrics for management review
Kualifikasi
- Bachelor's degree in Business Administration, Accounting, Finance, or related field
- Minimum 2 years of experience in order management or invoice processing
- Fluency in Japanese language (written and spoken) required
- Proficiency in ERP systems and Microsoft Office Suite (especially Excel)
- Strong analytical skills with attention to detail and accuracy
- Excellent problem-solving abilities and process optimization mindset
- Experience working in multinational/cross-cultural environments preferred
- Strong communication skills for stakeholder collaboration