Deskripsi Pekerjaan
Digital Financing Indonesia is a fast-growing fintech leader committed to maintaining the highest standards of security and integrity. We are seeking a highly skilled Anti Fraud Specialist (Mandarin Speaker) to join our Risk & Compliance team in Jakarta Selatan. In this role, you will be the first line of defense against financial crime, ensuring that our merchant network and sales operations remain secure while providing a seamless experience for our partners.
The ideal candidate possesses a sharp analytical mindset, a deep understanding of risk mitigation strategies, and the ability to bridge linguistic gaps by communicating effectively in both Mandarin and Indonesian/English. You will be responsible for conducting thorough investigations, identifying suspicious patterns, and driving cross-functional process improvements to protect our platform from fraud and unauthorized activities.
Tanggung Jawab
- Conduct end-to-end vetting of new merchants and sales agents to ensure compliance with company risk policies.
- Proactively monitor and manage fraud cases, identifying trends and mitigating potential financial losses.
- Perform high-quality control (QC) on ongoing investigations to ensure accuracy and procedural adherence.
- Develop and implement anti-fraud strategies to optimize detection tools and reduce false positives.
- Collaborate with cross-functional teams, including Sales, Legal, and Product, to enhance fraud mitigation workflows.
- Prepare detailed analytical reports for management regarding fraud trends and mitigation performance.
- Maintain effective communication with Mandarin-speaking stakeholders to resolve complex fraud-related queries.
- Stay updated on the latest financial fraud techniques and regulatory requirements within the Indonesian fintech sector.
Kualifikasi
- Minimum of 2-4 years of experience in anti-fraud, risk management, or internal audit within the fintech or banking industry.
- Proficiency in Mandarin (written and spoken) is mandatory due to our regional stakeholder communication requirements.
- Strong analytical and investigative skills with a keen eye for detail.
- Deep understanding of KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
- Experience using fraud detection software and data visualization tools.
- Proven ability to work under pressure and manage multiple investigations simultaneously.
- Excellent communication and interpersonal skills with the ability to articulate complex risks.
- Bachelor's degree in Finance, Accounting, Law, or a related field.