Deskripsi Pekerjaan
Are you ready to lead the way in the dynamic food and retail industry? Classic Baker Corporation is seeking a dedicated and strategic Area Coach to join our growing team in San Miguel, Bulacan. In this pivotal role, you won’t just oversee operations—you will actively shape customer experiences, mentor talented individuals, and bring communities together through our passion for baking and exceptional service.
As an Area Coach, you will serve as the bridge between upper management and our store teams. You will be responsible for driving operational excellence while fostering a positive and high-performing work environment. We are looking for a natural leader who thrives in a fast-paced setting and possesses a deep commitment to quality, consistency, and team development. If you have a passion for retail management and want to make a tangible impact on a beloved brand, this is the perfect opportunity for you.
Why Join Us? You will be part of a team that values growth, innovation, and community connection. As an Area Coach, your influence will directly impact store performance and customer satisfaction levels.
Tanggung Jawab
- Oversee and manage daily store operations to ensure smooth workflow and adherence to company standards.
- Mentor and coach store staff, providing training on product knowledge, customer service techniques, and operational procedures.
- Monitor inventory levels, manage stock ordering, and ensure accurate stock counts to minimize waste.
- Drive sales performance by analyzing key metrics and implementing strategies to meet or exceed monthly targets.
- Ensure all products are prepared and presented according to Classic Baker’s high-quality standards.
- Handle customer inquiries and complaints professionally, resolving issues to ensure high levels of satisfaction.
- Conduct regular performance reviews and provide constructive feedback to team members.
Kualifikasi
- Minimum of 1-2 years of experience in retail management, food service, or a related supervisory role.
- Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team.
- Excellent communication skills, both verbal and written.
- Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
- Basic knowledge of retail operations, inventory management, and customer service principles.
- Willingness to work flexible hours, including weekends and holidays.
- High school diploma or Bachelor’s degree in any field is preferred.