Deskripsi Pekerjaan
Are you a seasoned F&B professional with a passion for operational excellence and brand growth? Shihlin Taiwan Street Snacks, a leading name in authentic Taiwanese street food, is seeking a dynamic and results-driven Area Manager to oversee our outlet operations in Kuala Lumpur.
In this role, you will be the bridge between our corporate vision and frontline success. You will be responsible for driving sales performance, ensuring impeccable quality control, and developing high-performing teams across your designated territory. If you have a proven track record in the retail or F&B sector and thrive in a fast-paced environment, we want to hear from you.
We provide a supportive culture where leadership, innovation, and profitability are highly valued. Join us in bringing the authentic taste of Taiwan to even more customers across Malaysia.
Tanggung Jawab
- Oversee daily operations of multiple F&B outlets to ensure consistent high-quality service and food standards.
- Develop and implement strategic plans to achieve monthly sales targets and maximize outlet profitability.
- Monitor and manage outlet P&L, including food cost control, wastage reduction, and labor management.
- Conduct regular site visits to ensure strict compliance with health, safety, and brand operational standards.
- Mentor and coach outlet managers and team leads to improve operational efficiency and leadership capabilities.
- Analyze sales trends and customer feedback to drive local marketing initiatives and service improvements.
- Collaborate with the central supply chain to ensure accurate inventory forecasting and stock management.
Kualifikasi
- Bachelor’s degree in Business Management, Hospitality, or a related field.
- Minimum 3-5 years of experience in multi-unit management within the F&B or retail industry.
- Strong analytical skills with proficiency in managing P&L statements and financial reports.
- Proven ability to motivate, lead, and develop diverse teams in a high-pressure environment.
- Excellent communication and interpersonal skills in English, Malay, and Mandarin (preferred for supplier coordination).
- Possess a valid driver’s license and own transport for inter-outlet travel.
- Flexible schedule availability, including weekends and public holidays as required by the industry.