Deskripsi Pekerjaan
Are you a hospitality professional with a passion for delivering flawless events? The Grand Copthorne Waterfront Hotel Singapore is seeking a highly motivated and detail-oriented Assistant Banquet Manager to join our dynamic events team. In this pivotal role, you will be the bridge between guest expectations and operational excellence, ensuring that every banquet, conference, and social event is executed to our gold-standard service levels.
As an Assistant Banquet Manager, you will play a hands-on role in overseeing daily banquet operations. You will lead diverse service teams, manage logistics, and resolve on-the-floor challenges in real-time. We are looking for an individual who thrives in a fast-paced environment and is dedicated to creating memorable experiences for our guests while maintaining rigorous operational efficiency.
If you possess strong leadership skills, a deep understanding of banquet service standards, and a desire to grow your career within a world-class hotel group, we invite you to apply.
Tanggung Jawab
- Oversee the seamless execution of daily banquet functions, ensuring all event requirements are met according to company SOPs.
- Lead and mentor banquet service staff, fostering a culture of teamwork, discipline, and guest-centric service.
- Coordinate closely with the Kitchen, AV, and Sales departments to ensure smooth transitions and clear communication throughout events.
- Manage inventory, equipment set-up, and manpower scheduling to optimize operational costs and service delivery.
- Proactively resolve guest inquiries and concerns to ensure high satisfaction scores.
- Conduct pre-event briefings to communicate event details, service sequences, and special guest requirements to the team.
- Maintain high standards of hygiene, health, and safety regulations throughout the event premises.
Kualifikasi
- Minimum Diploma in Hospitality Management or a related field.
- At least 3-5 years of experience in banquet or food & beverage operations, preferably in a 4 or 5-star hotel environment.
- Proven ability to lead large service teams and manage high-pressure, fast-paced event environments.
- Excellent communication and interpersonal skills, with the ability to interact professionally with corporate clients and hotel guests.
- Strong problem-solving mindset with a keen eye for detail.
- Proficient in MS Office and familiar with POS or event management software.
- Flexibility to work shift hours, including weekends and public holidays as required by the business.