Deskripsi Pekerjaan
Are you a dynamic leader looking to make a significant impact in the retail and F&B industry? Private Advertiser is seeking a passionate Assistant Boutique Manager to join our team in Johor Bahru. In this pivotal role, you will align with our core vision and mission to deliver exceptional customer experiences and drive store performance to new heights.
You will be responsible for leading an energetic and dedicated team of professionals, ensuring that every interaction reflects our commitment to excellence. From managing daily operations and inventory to implementing creative visual merchandising strategies, you will be the driving force behind our boutique’s success. We are looking for someone who thrives in a fast-paced environment and is committed to fostering a culture of high performance and customer satisfaction.
Tanggung Jawab
- Lead, motivate, and mentor a high-performing team to achieve sales targets and deliver outstanding customer service.
- Oversee daily store operations, including opening/closing procedures, inventory management, and visual merchandising.
- Analyze sales data and market trends to develop and implement effective sales strategies and promotional activities.
- Ensure strict adherence to company policies, brand standards, and operational guidelines.
- Train and coach staff to enhance their skills and drive career growth within the organization.
- Handle customer inquiries and complaints professionally, ensuring a seamless shopping experience.
- Collaborate with upper management to plan marketing campaigns and store layout improvements.
Kualifikasi
- Minimum of 2-3 years of experience in retail management or a similar role within the F&B sector.
- Strong leadership skills with the ability to inspire and manage a diverse team effectively.
- Excellent communication and interpersonal skills in English and Malay (Mandarin is a plus).
- Proven track record in driving sales growth and managing store profitability.
- High school diploma or higher; a degree in Business, Marketing, or Hospitality is preferred.
- Strong problem-solving abilities and the capacity to work in a fast-paced environment.
- Passion for fashion, retail, and providing top-tier customer experiences.