Deskripsi Pekerjaan
Join Manjaku Baby Mall as an Assistant Branch Manager and become a key driver of our retail success in Kuala Lumpur! We're seeking a dynamic leader to support our Bandar Sri Permaisuri branch operations, ensuring exceptional customer experiences and team excellence. In this pivotal role, you'll collaborate with the Branch Manager to optimize store performance, develop staff capabilities, and maintain our reputation for quality baby products and outstanding service. This position offers a competitive monthly salary and opportunities for professional growth in Malaysia's thriving retail sector.
As Assistant Branch Manager, you'll be instrumental in creating a positive shopping environment while achieving sales targets. Your leadership will directly impact customer satisfaction and team morale, making this ideal for retail professionals passionate about nurturing talent and driving business results. Manjaku Baby Mall provides comprehensive training and a supportive culture where your retail management skills can flourish.
Tanggung Jawab
- Support Branch Manager in daily store operations and staff supervision
- Lead team to achieve sales targets through exceptional customer service
- Monitor inventory levels and coordinate stock replenishment processes
- Train and develop staff on product knowledge and sales techniques
- Ensure store presentation meets visual merchandising standards
- Handle customer inquiries and resolve service issues promptly
- Assist in analyzing sales data and implementing improvement strategies
- Uphold company policies and safety regulations
Kualifikasi
- Minimum 2 years retail management or supervisory experience
- Strong leadership skills with team development abilities
- Excellent customer service orientation and problem-solving skills
- Knowledge of retail operations and inventory management
- Effective communication and interpersonal abilities
- Ability to work flexible hours including weekends
- Basic proficiency in sales reporting and analytics
- Passion for baby products or retail industry