Deskripsi Pekerjaan
Join Manjaku Baby Mall as an Assistant Branch Manager and become a key driver of our retail success in Kelantan. This dynamic role offers the opportunity to develop leadership skills while ensuring exceptional customer experiences in our specialized baby retail environment. You'll collaborate with branch leadership to optimize daily operations, foster team growth, and maintain our reputation for quality products and service excellence. Ideal candidates will thrive in fast-paced retail settings while contributing to Manjaku Baby Mall's mission of providing families with premium baby products and personalized shopping experiences. This position is perfect for retail professionals seeking career advancement in a supportive, growth-oriented company.
Tanggung Jawab
- Assist Branch Manager in daily store operations and staff supervision
- Train and mentor retail staff on product knowledge and customer service standards
- Monitor inventory levels, coordinate stock replenishment, and conduct stock audits
- Implement visual merchandising strategies to enhance product displays
- Resolve customer inquiries and complaints with professionalism
- Analyze sales data to identify opportunities for revenue growth
- Ensure compliance with company policies and safety regulations
- Prepare daily sales reports and performance metrics
Kualifikasi
- Minimum 2 years retail management or supervisory experience
- Strong leadership and team development abilities
- Excellent communication and interpersonal skills
- Proficiency in inventory management systems
- Basic understanding of retail sales metrics
- Customer service-oriented mindset with problem-solving skills
- Ability to work flexible hours including weekends
- High school diploma; bachelor's degree preferred