Deskripsi Pekerjaan
Join lululemon as an Assistant Manager and become a key driver of our brand's success in Kuala Lumpur. In this dynamic role, you'll lead a passionate team to deliver exceptional guest experiences while supporting strategic initiatives that elevate our retail operations. You'll foster a culture of growth, mentor team members to reach their full potential, and ensure our stores embody lululemon's commitment to community, wellness, and innovation. This position offers the opportunity to develop leadership skills in a fast-paced environment where your contributions directly impact customer satisfaction and business performance.
Tanggung Jawab
- Lead, coach, and develop a high-performing retail team to achieve sales and service goals
- Execute store strategies to enhance guest experience and operational excellence
- Drive team performance through training, feedback, and performance management
- Support inventory management, visual merchandising, and loss prevention protocols
- Collaborate with store manager to implement business plans and promotional activities
- Resolve complex guest inquiries while maintaining brand standards
- Monitor key performance metrics and identify improvement opportunities
Kualifikasi
- Minimum 2-3 years retail experience with leadership/supervisory background
- Strong passion for lululemon's products, brand, and community values
- Exceptional interpersonal and communication skills
- Proven ability to coach, motivate, and develop team members
- Results-driven mindset with focus on sales and customer experience
- Ability to thrive in a fast-paced, team-oriented environment
- Proficiency in retail systems and operational processes
- High school diploma or equivalent (bachelor's degree preferred)