Deskripsi Pekerjaan
We are seeking a highly motivated and experienced Assistant Manager, Luxury Retail Operations to join our prestigious luxury brand team. In this key leadership role, you will be responsible for overseeing the daily operations of the store, ensuring the highest standards of customer service, and driving sales performance. You will play a pivotal role in managing a dedicated team of sales associates, mentoring staff, and fostering a positive, high-energy work environment that reflects the luxury image of our brand.
This is a fantastic opportunity for a retail professional looking to take the next step in their career. You will work in a dynamic setting where your organizational skills and passion for luxury fashion will be valued. The role requires a hands-on approach to inventory management, visual merchandising, and compliance with company policies. If you are looking for a leadership position with a great work-life balance, this is the perfect fit for you.
Tanggung Jawab
- Oversee daily store operations and ensure a seamless, high-end customer experience for all visitors.
- Manage, mentor, and motivate a team of sales associates to achieve individual and store-wide sales targets.
- Drive revenue growth by implementing effective sales strategies and analyzing performance metrics.
- Uphold and enforce visual merchandising standards to maintain the brand's luxurious aesthetic.
- Monitor inventory levels, conduct stock counts, and coordinate with regional management for replenishments.
- Handle complex customer inquiries and resolve complaints with professionalism and empathy.
- Collaborate with the regional operations team to execute marketing initiatives and promotional events.
Kualifikasi
- Minimum of 3-5 years of experience in a retail management or assistant manager role within the luxury fashion industry.
- Strong leadership skills with the ability to inspire and guide a diverse team.
- Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
- Proven track record of meeting and exceeding sales targets and KPIs.
- Ability to work efficiently in a fast-paced environment and adapt to changing priorities.
- Strong organizational skills and attention to detail regarding inventory and visual displays.
- Flexibility to work a 4-day work week schedule as required.