Deskripsi Pekerjaan
Join our dynamic team at Nantube Mcn Indonesia as an Assistant Manager (Mandarin Speaker) and lead our retail telemarketing operations for premium skincare products. This pivotal role bridges language barriers and drives sales growth in Mandarin-speaking markets across Jakarta. You'll spearhead customer acquisition strategies, mentor telemarketing representatives, and ensure exceptional service delivery for our skincare clientele. The position offers a unique opportunity to leverage your bilingual capabilities in a fast-paced retail environment while contributing to Indonesia's booming beauty industry.
As Assistant Manager, you'll collaborate with cross-functional teams to optimize sales pipelines, analyze performance metrics, and implement targeted marketing campaigns. Our ideal candidate combines Mandarin fluency with strong leadership skills to develop high-performing teams and exceed quarterly targets. This role is perfect for ambitious professionals seeking career advancement in retail management with international exposure.
Tanggung Jawab
- Lead and mentor telemarketing team to achieve monthly sales targets for skincare products
- Develop Mandarin-specific sales strategies for retail telemarketing campaigns
- Monitor team performance metrics and implement improvement initiatives
- Handle escalated customer inquiries and resolve service issues in Mandarin
- Train staff on skincare product knowledge and sales techniques
- Analyze market trends and customer feedback to refine sales approaches
- Collaborate with marketing department on promotional activities
Kualifikasi
- Fluency in Mandarin and Bahasa Indonesia (written and spoken)
- Minimum 2 years experience in team leadership or assistant management roles
- Proven track record in retail telemarketing or sales management
- Strong communication and interpersonal skills
- Knowledge of skincare products or beauty industry preferred
- Proficiency in CRM software and sales analytics tools
- Bachelor's degree in Business, Marketing, or related field