Deskripsi Pekerjaan
Join Singapore General Hospital (SGH), Singapore's premier acute tertiary hospital and a leading academic medical center. We are seeking a dynamic and experienced HR professional to join our HR Operations team as an Assistant Manager / Senior Assistant Manager (HR Operations).
In this pivotal role, you will be responsible for driving operational excellence within our HR shared services. You will oversee critical processes including payroll management, employee lifecycle administration, and HRIS optimization. Your strategic input will help shape policies that support our diverse workforce of over 10,000 healthcare professionals, ensuring strict compliance with the Singapore Employment Act and Ministry of Health regulations.
At SGH, we are dedicated to providing fulfilling and exciting careers. This role offers exceptional exposure to the full spectrum of HR operations within a large, complex organization. You will have the opportunity to lead process improvement initiatives, mentor a dedicated team, and collaborate closely with HR Business Partners and departmental leaders to deliver impactful HR solutions that directly support world-class patient care.
If you are passionate about making a difference in healthcare and possess strong operational acumen, SGH is the place for you. Take the next step in your HR career and contribute to a legacy of excellence in healthcare.
Tanggung Jawab
- Manage the full spectrum of HR operations, including payroll processing, data management, and HRIS administration (SAP/Workday).
- Lead and develop a team of HR executives and associates to ensure high-quality, timely delivery of HR services to internal stakeholders.
- Drive continuous improvement initiatives to streamline HR processes and enhance the overall employee experience.
- Ensure strict adherence to the Singapore Employment Act, MOH guidelines, and internal HR policies and procedures.
- Manage the end-to-end employee lifecycle for assigned departments, from on-boarding to off-boarding and exit management.
- Prepare and analyze HR operational metrics and reports to support data-driven decision making and strategic workforce planning.
- Act as a key liaison between HR operations and other departments to resolve complex employee queries and operational issues.
- Support payroll-related projects, system upgrades, user acceptance testing (UAT), and implementation of new HR technologies.
Kualifikasi
- Degree in Human Resources Management, Business Administration, or a related field.
- Minimum 5 years of relevant HR operations experience, with at least 2 years in a supervisory or managerial capacity.
- Strong knowledge of the Singapore Employment Act and HR best practices. Experience in the public or healthcare sector is highly preferred.
- Proven experience in managing full-cycle payroll processes and working with complex HRIS systems (e.g., SAP, Workday, Oracle).
- Excellent leadership, communication, and stakeholder management skills, with the ability to engage effectively at all levels.
- Strong analytical and problem-solving abilities with a project management and process improvement mindset (Lean/Six Sigma is a plus).
- Meticulous, resilient, and able to handle sensitive and highly confidential information with the utmost discretion.