Deskripsi Pekerjaan
Are you a high-performing finance professional looking to elevate your career with one of Malaysia's leading financial institutions? Hong Leong Bank is seeking a motivated Assistant Manager / Senior Executive to join our Personal Financial Services division in Kuala Lumpur. In this pivotal role, you will be the driving force behind our customer-centric banking solutions, managing a portfolio of high-value clients and ensuring we deliver excellence in every interaction.
You will play a key role in developing business growth strategies, fostering long-term client relationships, and ensuring compliance with stringent regulatory frameworks. We are looking for an ambitious leader who thrives in a fast-paced environment, possesses a sharp analytical mind, and is committed to upholding the reputation of Hong Leong Bank as a leader in innovative personal banking.
Tanggung Jawab
- Develop and execute effective sales strategies to achieve branch/unit financial targets and KPIs.
- Provide expert financial advisory services, including wealth management and personal lending, tailored to client profiles.
- Proactively cultivate and maintain strong relationships with existing and potential retail banking customers.
- Ensure full compliance with internal policies, standard operating procedures, and banking regulations (BNM guidelines).
- Collaborate with cross-functional teams to resolve customer queries and improve service delivery efficiency.
- Monitor market trends and competitor activities to identify new business opportunities in the Personal Financial Services segment.
- Prepare regular performance reports and business review presentations for senior management.
Kualifikasi
- Bachelor’s Degree in Finance, Business Administration, Economics, or a related field.
- Minimum 3-5 years of experience in retail banking, personal financial services, or wealth management.
- Strong understanding of banking products, regulatory requirements, and local market trends.
- Excellent communication and interpersonal skills, with proficiency in English and Bahasa Malaysia.
- Proven track record of meeting or exceeding sales targets in a financial environment.
- Ability to work independently as well as lead junior team members effectively.
- Proficient in MS Office Suite and banking software systems.
- Relevant professional certifications (e.g., PCE, CEILLI, FPAM) would be a distinct advantage.