Deskripsi Pekerjaan
Join the prestigious Nanyang Technological University (NTU) as an Assistant Manager for Student Administration within our highly regarded MSc in Psychology programme. We are seeking a proactive, detail-oriented professional to play a pivotal role in the academic and administrative success of our graduate student body.
In this multifaceted role, you will be the backbone of the programme’s operational success. You will manage complex administrative workflows, foster strong relationships with faculty and students, and ensure the smooth delivery of academic processes. If you are passionate about higher education and possess the organizational skills to manage high-level academic administration, we invite you to contribute to our world-class educational environment.
Tanggung Jawab
- Manage the end-to-end student lifecycle administration for the MSc in Psychology programme, including admissions, enrollment, and graduation processes.
- Coordinate academic scheduling, examination logistics, and grade management in alignment with university academic policies.
- Serve as the primary point of contact for student queries, providing timely support and guidance regarding academic regulations and university resources.
- Assist in the planning and execution of student orientation, workshops, and graduation ceremonies to enhance the student experience.
- Collaborate with faculty members to ensure the accuracy and timely submission of course materials, assessment records, and curriculum updates.
- Monitor and analyze student performance data to support faculty in achieving educational excellence.
- Maintain robust databases and filing systems, ensuring full compliance with data protection and university privacy standards.
- Support general office operations and participate in departmental process improvement initiatives.
Kualifikasi
- Bachelor’s degree in Business Administration, Education, Psychology, or a related field.
- Minimum of 3-5 years of experience in academic administration or high-level office management within an educational institution.
- Exceptional proficiency in MS Office Suite and experience with Student Management Systems (SIS).
- Strong written and verbal communication skills with the ability to interact professionally with diverse stakeholders.
- Demonstrated ability to multitask in a fast-paced environment while maintaining high levels of accuracy.
- Proven problem-solving skills and a commitment to providing excellent student services.
- Knowledge of Singapore’s higher education landscape and regulatory framework is highly preferred.