Deskripsi Pekerjaan
Are you an organised and driven leader ready to take the next step in your career within the dynamic retail and consumer products sector? SCC Group of Companies, a prominent player in the industry, is seeking a highly motivated and detail-oriented Assistant Operations Manager to join our team in Kuantan, Pahang. This is an excellent opportunity to contribute directly to the efficiency and growth of our operations.
SCC Group of Companies is committed to delivering excellence in the retail and consumer products market. We pride ourselves on our operational efficiency, customer-centric approach, and dedication to nurturing talent. As we continue to expand our footprint in Pahang, we require a strong operations leader to drive performance and streamline processes.
Reporting to the Operations Manager, you will play a key role in overseeing daily operations, managing inventory, optimizing supply chain logistics, and leading a dedicated team of staff. You will be instrumental in implementing best practices to enhance productivity, reduce costs, and ensure the highest standards of service delivery across our retail locations.
We are looking for a candidate who thrives in a fast-paced environment and can balance strategic planning with hands-on execution. Your ability to analyze data, manage resources effectively, and foster a collaborative team culture will be critical to your success in this role. This position offers significant exposure to senior management and a clear pathway for career advancement within the growing SCC Group of Companies.
If you are passionate about operational excellence and possess a proven track record in the retail sector, we want to hear from you. Join SCC Group of Companies and build a rewarding career with a company that values your expertise and ambition. Apply now!
Tanggung Jawab
- Oversee end-to-end daily store and warehouse operations to ensure seamless functionality and optimal customer experience.
- Lead, mentor, and schedule retail staff and operational teams to achieve sales and performance targets.
- Manage inventory levels, conduct regular stock audits, and implement strategies to minimize shrinkage and discrepancies.
- Collaborate with the supply chain team to optimize logistics, delivery schedules, and ensure timely product availability.
- Implement and monitor standard operating procedures (SOPs) to enhance efficiency, consistency, and regulatory compliance.
- Analyze operational data and key performance indicators (KPIs) to identify areas for improvement and cost reduction.
- Handle customer feedback and resolve escalated issues professionally to maintain high satisfaction and loyalty levels.
- Ensure health, safety, and security protocols are strictly adhered to across all operational sites and teams.
Kualifikasi
- Bachelor's degree in Business Administration, Operations Management, Logistics, Supply Chain Management, or a related field.
- Minimum of 2 to 3 years of proven experience in operations, ideally within the retail or consumer products industry.
- Strong leadership skills with demonstrable ability to motivate, coach, and manage a diverse team.
- Excellent problem-solving, analytical, and organizational abilities with high attention to detail.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with ERP or inventory management systems.
- Strong communication and interpersonal skills in English and Bahasa Malaysia (both written and spoken).
- Willingness to work in Kuantan, Pahang, and flexibility to travel to different store or warehouse locations as required.
- Proactive, hands-on mentality with a strong focus on continuous improvement and operational excellence.