Deskripsi Pekerjaan
Join Quantum Clubhouse as an Assistant Operations Manager and become the backbone of our dynamic sports facilities! In this pivotal role, you'll ensure seamless daily operations across multi-sport venues, optimize guest experiences, and drive exceptional service standards. You'll coordinate staff schedules, manage complex booking systems, and oversee event execution while maintaining industry-leading safety protocols. This position offers a unique opportunity to develop operational expertise in a fast-paced recreational environment, collaborating with cross-functional teams to deliver memorable experiences for our diverse clientele. If you're passionate about sports, leadership, and operational excellence, we invite you to contribute to our mission of creating world-class recreational spaces.
Tanggung Jawab
- Oversee daily operations of multi-sport facilities including maintenance scheduling and safety compliance
- Manage staff rosters, training programs, and performance evaluations
- Coordinate facility bookings, reservations, and event logistics
- Implement and enhance guest experience protocols across all touchpoints
- Analyze operational metrics and implement process improvements
- Collaborate with marketing team on promotional events and community engagement
- Ensure inventory management for sports equipment and facility supplies
Kualifikasi
- Bachelor's degree in Sports Management, Business Administration, or related field
- Minimum 2 years experience in facility operations or sports management
- Strong leadership and team management capabilities
- Proficiency in booking systems and operational software
- Excellent communication and conflict resolution skills
- Knowledge of sports facility safety standards and regulations
- Ability to work flexible hours including weekends and evenings
- Certification in First Aid/CPR preferred