Deskripsi Pekerjaan
Candid Coffee is seeking a dynamic Assistant Operations Manager to drive excellence in our branch operations. Join our passionate team and become instrumental in ensuring seamless daily workflows, maintaining compliance standards, and optimizing operational efficiency. This role offers a unique opportunity to shape the customer experience while supporting strategic initiatives across our growing coffee shop network. You'll collaborate with cross-functional teams to implement best practices, analyze performance metrics, and enhance service delivery. At Candid Coffee, we value innovation and teamwork, making this ideal for professionals seeking to advance their career in the thriving F&B industry. If you're ready to make a tangible impact in a fast-paced environment, we invite you to apply and contribute to our mission of delivering exceptional coffee experiences.
Tanggung Jawab
- Oversee daily branch operations to ensure smooth workflow and service standards
- Monitor compliance with health regulations, safety protocols, and company policies
- Prepare and submit operational reports with actionable insights for management
- Coordinate inventory management, procurement, and supplier relationships
- Train and supervise staff to maintain high service quality standards
- Implement process improvements to enhance operational efficiency
- Resolve operational challenges and escalate issues as needed
Kualifikasi
- Bachelor's degree in Business Administration, Hospitality Management, or related field
- Minimum 2 years experience in operations or supervisory role
- Strong knowledge of F&B operational standards and compliance requirements
- Proficiency in reporting tools and inventory management systems
- Excellent problem-solving and decision-making abilities
- Exceptional leadership and team management skills
- Ability to work efficiently in a fast-paced environment