Deskripsi Pekerjaan
Tuan Sing Holdings Ltd is seeking a dedicated and proactive Estate Executive - General Service to oversee day-to-day operations at our flagship township development, Opus Bay, in Batam. In this role, you will play a strategic part in ensuring the entire estate remains clean, safe, hygienic, and meticulously well-maintained to uphold the premium standard of the property.
As an Estate Executive, you will coordinate key services, manage ground operations, and act as a vital link between service providers, residents, and management. This is an exceptional opportunity for an operations-driven property professional to advance their career with a leading regional developer.
Tanggung Jawab
- Supervise daily general service operations, including cleaning, landscaping, waste management, and pest control across the estate.
- Conduct regular site inspections to ensure all common areas, amenities, and facilities meet high standards of safety and hygiene.
- Manage external vendors, contractors, and service providers, ensuring adherence to Service Level Agreements (SLAs).
- Respond to and resolve feedback, requests, and inquiries from residents and tenants in a professional and timely manner.
- Assist in drafting, planning, and monitoring operational budgets and expenditures for estate management.
- Coordinate with local municipal authorities and government bodies regarding estate regulations and compliance.
- Prepare comprehensive weekly and monthly operational reports for senior management review.
Kualifikasi
- Bachelor’s Degree in Property Management, Facilities Management, Engineering, Hospitality, or a related field.
- Minimum of 2 to 4 years of proven experience in estate operations, facility management, or township management.
- Strong knowledge of property maintenance practices, vendor management, and local health and safety regulations.
- Excellent communication and interpersonal skills, with a strong focus on customer service.
- Proactive problem-solving capabilities with a hands-on approach to on-site issues.
- Proficient in both English and Bahasa Indonesia to communicate effectively with a diverse team and residency.
- Familiarity with the Batam real estate landscape is highly desirable.