Deskripsi Pekerjaan
Are you passionate about pets and helping people care for them? Join Pet Lovers Centre as an Assistant Pet Care Consultant at our busy Starling Mall and 3 Damansara Mall locations. As a trusted name in pet supplies, we are looking for an enthusiastic team member who loves animals and wants to make a difference in pet ownership.
In this role, you will guide customers in selecting the right food, accessories, and health products for their furry, feathery, or scaly friends. You’ll be the go-to person for pet care advice, ensuring every customer leaves with the best solutions for their pet. You’ll work in a dynamic retail environment, support store operations, and help create a welcoming experience for both pets and their owners.
If you are a pet lover with a knack for customer service, this is your chance to grow with a leading pet care retailer. We offer training, a supportive team, and opportunities to develop your career in the pet industry.
Tanggung Jawab
- Greet and assist customers with product selection and pet care advice.
- Maintain deep knowledge of merchandise to make tailored recommendations.
- Ensure store shelves are fully stocked, clean, and visually appealing.
- Process sales transactions accurately and handle cash, card, or digital payments.
- Respond to customer inquiries and resolve concerns professionally.
- Support inventory management including receiving, tagging, and rotating stock.
- Collaborate with team members to achieve sales targets and promote store events.
- Follow animal care guidelines to maintain a safe, healthy environment for store pets.
Kualifikasi
- Genuine love for animals and willingness to learn about pet care.
- Prior retail, sales, or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Comfortable working in a fast-paced, customer-focused setting.
- Basic math skills for handling transactions and inventory counts.
- Flexibility to work weekends, public holidays, and retail hours.
- Physical ability to lift up to 20kg and handle pet supplies.
- High school diploma or equivalent education.