Deskripsi Pekerjaan
Are you a dynamic leader with a passion for retail excellence? Fashdex Sdn Bhd is seeking an experienced Assistant Sales Manager – Retail Operations to join our team in Kuala Lumpur. In this pivotal role, you will lead the execution of sales strategies across our retail counters and outlets, ensuring every customer touchpoint reflects our commitment to quality and service.
You will be responsible for supervising and motivating a high-performing sales team, driving sales targets, coordinating stock replenishment, and maintaining operational standards. Your ability to analyze sales data, report on performance, and implement improvements will directly contribute to the growth of our retail division. This is an exciting opportunity to shape the customer experience and drive business results in a fast-paced retail environment.
If you are results-oriented, thrive in a team setting, and have a strategic mindset, we want to hear from you. Join Fashdex and take your retail career to the next level!
Tanggung Jawab
- Lead and oversee daily retail sales execution across all counters and outlets
- Supervise, coach, and mentor sales teams to achieve individual and store targets
- Drive key performance indicators (KPIs) and sales objectives through effective planning and monitoring
- Coordinate stock levels, inventory accuracy, and product replenishment with supply chain teams
- Prepare and present regular sales reports, forecasts, and performance analyses to management
- Ensure consistent adherence to operational standards, visual merchandising guidelines, and brand policies
- Collaborate with marketing to execute promotional campaigns and in-store activations
- Handle customer feedback and resolve escalations to maintain high service excellence
Kualifikasi
- Diploma or Bachelor’s degree in Business Administration, Retail Management, or a related field
- Minimum 3–5 years of experience in retail sales or operations management
- Proven track record of achieving and exceeding sales targets
- Strong leadership and team management skills with a coaching mindset
- Excellent communication, negotiation, and interpersonal abilities
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and retail point-of-sale systems
- In-depth knowledge of retail operations, inventory control, and customer service best practices
- Ability to thrive in a fast-paced, target-driven environment