Deskripsi Pekerjaan
Join Mango's global fashion revolution as an Assistant Store Manager in Singapore! As a brand present in 118 countries, we unite style enthusiasts through our passion for culture and cutting-edge fashion. In this pivotal leadership role, you'll drive store operations, cultivate high-performing teams, and deliver exceptional customer experiences that embody Mango's distinctive aesthetic. You'll partner with the Store Manager to optimize sales strategies, maintain visual merchandising excellence, and ensure operational efficiency in a dynamic retail environment. This is your opportunity to shape the future of fashion retail while growing your leadership skills within a globally recognized brand.
Tanggung Jawab
- Assist in daily store operations management to ensure seamless customer experiences
- Lead and develop retail teams through coaching, training, and performance management
- Drive sales achievement by implementing promotional strategies and customer engagement tactics
- Oversee visual merchandising standards and store presentation according to brand guidelines
- Manage inventory processes including stock counts, replenishment, and loss prevention
- Resolve customer inquiries and complaints with exceptional service standards
- Analyze sales data and operational metrics to identify improvement opportunities
- Collaborate with cross-functional teams to align store activities with company objectives
Kualifikasi
- Minimum 2-3 years in retail management with fashion industry experience preferred
- Proven track record in team leadership and staff development
- Strong analytical skills with ability to interpret sales data and KPIs
- Excellent communication and interpersonal skills for customer/stakeholder interactions
- Proficiency in inventory management systems and retail operations software
- Visual merchandising knowledge and brand presentation standards
- Ability to work flexible schedules including weekends, evenings, and holidays
- Demonstrated passion for fashion retail and current market trends