Deskripsi Pekerjaan
Are you a passionate retail leader with a flair for fashion? Mitra Adiperkasa (MAP), Indonesia's leading lifestyle retailer, is seeking a high-energy Assistant Store Manager to join our team representing world-renowned Inditex brands at Kelapa Gading Mall 3. This is a unique opportunity to work with global fashion powerhouses and elevate your career in a fast-paced environment.
As an Assistant Store Manager, you will be the backbone of our store operations. You will support the Store Manager in driving sales excellence, managing a diverse team, and ensuring our customers have an unforgettable shopping experience. We are looking for a strategic thinker who is hands-on and ready to lead by example on the floor. You will play a pivotal role in maintaining brand standards, from visual merchandising to inventory accuracy. If you thrive in a dynamic setting and have a proven track record in fashion retail, we want to hear from you. Join us and help shape the future of retail in Jakarta!
Tanggung Jawab
- Lead, motivate, and develop the sales team to achieve and exceed monthly KPIs and sales targets.
- Oversee daily store operations, ensuring peak efficiency and adherence to brand standards.
- Implement and maintain high-quality Visual Merchandising (VM) displays according to Inditex guidelines.
- Manage inventory levels, including stock replenishment, cycle counts, and loss prevention strategies.
- Coordinate staff scheduling and conduct performance appraisals to ensure optimal floor coverage.
- Deliver exceptional customer service and resolve complex customer inquiries or complaints professionally.
- Analyze sales reports and market trends to provide actionable feedback to the Store Manager.
- Ensure the store remains compliant with all health, safety, and operational security protocols.
Kualifikasi
- Minimum 2 years of experience in a supervisory or management role within the fashion retail industry.
- Fluency in English (both verbal and written) is essential for communication with international stakeholders.
- Strong leadership skills with a proven ability to manage and inspire a diverse team.
- Data-driven mindset with experience analyzing retail KPIs to drive business growth.
- Excellent communication and interpersonal skills to build rapport with customers and staff.
- Flexibility to work in shifts, including weekends, evenings, and public holidays.
- Deep understanding of fashion trends and high standards of visual merchandising.
- Diploma or Bachelor's degree from a reputable university in any field.