Deskripsi Pekerjaan
Are you a passionate retail leader with a drive for excellence in the sports and lifestyle industry? Sports Central (Manila), Inc. is looking for a dynamic and results-oriented Assistant Store Manager to join our team at our premier SM Makati location.
In this role, you will be the heartbeat of our store operations, working closely with the Store Manager to drive sales growth, oversee daily floor activities, and mentor a high-performing team of retail associates. We are looking for an individual who isn't just looking for a job, but a career where their ideas can truly build the foundation of our store's success. If you thrive in a fast-paced retail environment and have a knack for delivering world-class customer service, we want to hear from you.
As part of the Sports Central family, you will represent a brand that values energy, teamwork, and athletic excellence. You will have the opportunity to refine your leadership skills while contributing to the visual merchandising and operational efficiency of one of our most visible branches.
Tanggung Jawab
- Support the Store Manager in achieving daily, weekly, and monthly sales targets and KPIs.
- Supervise, coach, and develop floor staff to ensure consistent delivery of excellent customer service.
- Manage store inventory levels, including stock replenishment, cycle counts, and loss prevention measures.
- Execute and maintain high-impact visual merchandising standards in line with brand guidelines.
- Handle customer inquiries, feedback, and escalations professionally to ensure brand loyalty.
- Oversee daily opening and closing procedures, including cash management and register reconciliation.
- Implement operational procedures to ensure store safety, cleanliness, and compliance with company policies.
Kualifikasi
- Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum of 2-3 years of experience in a retail leadership or supervisory role, preferably in footwear or sports apparel.
- Strong interpersonal and communication skills with the ability to motivate a diverse team.
- Proven ability to analyze sales data and develop actionable strategies to improve store performance.
- Proficiency in POS systems and Microsoft Office Suite (Excel/Word).
- Strong problem-solving abilities and a proactive mindset toward operational challenges.
- Ability to work flexible hours, including weekends, holidays, and rotating shifts as required by retail operations.