Deskripsi Pekerjaan
Are you a dynamic leader with a passion for premium technology and world-class customer service? Power Mac Center, the premier Apple partner in the Philippines, is looking for a dedicated Assistant Store Supervisor to join our growing team in Cebu. At Power Mac Center, we believe in offering a long-term career, not just employment.
As an Assistant Store Supervisor, you will be at the heart of our retail operations, bridging the gap between management and the sales floor. You will support the Store Manager in driving sales performance, maintaining operational excellence, and ensuring every customer who walks through our doors receives the legendary Apple experience. We are looking for a professional who is regular-employment ready and eager to grow within the consumer electronics industry.
Join us and be part of a company that values innovation, integrity, and professional development. This is your chance to lead a team that represents one of the most iconic brands in the world while building a stable and rewarding career path in Central Visayas.
Tanggung Jawab
- Assist the Store Manager in overseeing daily retail operations to ensure efficiency and brand compliance.
- Lead, mentor, and motivate sales staff to achieve and exceed monthly store KPIs and sales targets.
- Ensure the highest level of customer satisfaction by resolving escalations and modeling premium service behaviors.
- Manage inventory levels, including stock replenishment, cycle counts, and preventing shrinkage.
- Maintain visual merchandising standards in accordance with Apple and company guidelines.
- Conduct daily team huddles and product knowledge training sessions for the sales team.
- Oversee administrative tasks including scheduling, sales reporting, and cash management.
- Enforce store security, safety protocols, and cleanliness at all times.
Kualifikasi
- Bachelor’s degree in Business Administration, Management, Marketing, or a related field.
- At least 2-3 years of supervisory experience in high-end retail or consumer electronics.
- Strong knowledge of Apple products (iPhone, Mac, iPad, Apple Watch) and the ecosystem.
- Proven track record of hitting sales targets and managing operational workflows.
- Excellent verbal and written communication skills in English and local dialects.
- Strong leadership capability with experience in conflict resolution and staff development.
- Analytical mindset with the ability to interpret sales data and inventory reports.
- Willingness to work on a flexible schedule, including weekends, holidays, and mall hours.