Deskripsi Pekerjaan
Are you passionate about making a meaningful impact in the healthcare insurance space? Join Great Eastern as an A&H Claims Associate, where you'll play a vital role in processing and evaluating insurance claims with precision and empathy. This position offers the opportunity to work at the intersection of healthcare and insurance, ensuring policyholders receive timely support during critical moments. You'll collaborate with cross-functional teams to investigate claims, verify documentation, and maintain compliance with regulatory standards while developing deep expertise in claim adjudication processes. Ideal for detail-oriented professionals seeking a dynamic career in Singapore's thriving insurance sector, this role combines analytical rigor with compassionate customer service to deliver exceptional outcomes for our clients.
Tanggung Jawab
- Process and evaluate Accident & Health (A&H) insurance claims with accuracy and timeliness
- Verify claim documentation, medical reports, and eligibility against policy terms
- Investigate complex claims by gathering additional information and consulting medical professionals
- Communicate claim decisions to policyholders and healthcare providers professionally
- Ensure compliance with regulatory requirements and internal claim processing protocols
- Maintain detailed claim records and documentation in claims management systems
- Identify fraudulent claims patterns and escalate suspicious activities to senior management
Kualifikasi
- Diploma or Bachelor's degree in Healthcare, Insurance, Business, or related field
- 1-2 years of experience in claims processing or healthcare administration
- Strong analytical skills with attention to detail and accuracy
- Proficiency in Microsoft Office Suite and claims management software
- Excellent communication skills in English and local languages
- Ability to handle sensitive information with confidentiality and empathy
- Knowledge of Singapore's insurance regulations and industry standards