Deskripsi Pekerjaan
At Great Eastern, Claims plays a critical role beyond processing — we are committed to delivering a fair, timely, and high-quality experience to our policyholders during their most vulnerable moments. As an Associate - Claim Recovery, you'll be at the forefront of our mission to ensure accurate claim assessments while identifying recovery opportunities to protect the company's assets. This role combines investigative precision with empathetic customer service, requiring meticulous attention to detail and strong analytical skills. You'll collaborate with cross-functional teams to resolve complex claims, maintain compliance with regulatory standards, and contribute to continuous improvement initiatives. Great Eastern fosters a culture of professional growth, offering structured training programs and mentorship to develop your expertise in claims management and recovery strategies. Join us in making a meaningful impact while advancing your career in Singapore's leading insurance institution.
Tanggung Jawab
- Investigate and process insurance claims with accuracy and efficiency
- Identify potential recovery opportunities through detailed claim analysis
- Communicate claim outcomes to policyholders and stakeholders professionally
- Ensure strict compliance with insurance regulations and company policies
- Document claim details and maintain accurate records for audit purposes
- Collaborate with underwriting and legal teams on complex recovery cases
- Analyze claim patterns to recommend process improvements
Kualifikasi
- Bachelor's degree in Business, Finance, Insurance, or related field
- 1-2 years of experience in claims processing or insurance operations
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Proficiency in claims management systems (e.g., Guidewire, Duck Creek)
- Knowledge of Singapore insurance regulations and industry standards
- Ability to work independently with minimal supervision
- Customer-focused mindset with empathy and patience