Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for driving operational excellence within the healthcare sector? Khoo Teck Puat Hospital (KTPH) is seeking a proactive Associate Executive for our Innovation & Improvement (I&I) Office. In this pivotal role, you will be at the heart of transforming hospital operations, providing vital administrative support to ensure our clinical and non-clinical processes are efficient, innovative, and patient-centric.
As part of the I&I team, you will collaborate with cross-functional stakeholders to streamline workflows, manage project documentation, and facilitate improvement initiatives that directly impact patient care outcomes. This is an exceptional opportunity for an aspiring administrator to gain deep insights into hospital operations management and contribute to a world-class healthcare institution known for its 'human-centered' approach.
Tanggung Jawab
- Provide administrative and operational support to the Innovation & Improvement team for ongoing hospital-wide initiatives.
- Coordinate meetings, project workshops, and progress tracking sessions with various clinical departments.
- Maintain accurate documentation, process maps, and project reporting dashboards to track improvement milestones.
- Assist in data collection and preliminary analysis for operational studies to identify potential process bottlenecks.
- Facilitate effective communication between departments to ensure alignment with hospital quality standards.
- Support the planning and execution of internal events or training sessions related to innovation and quality improvement.
- Manage administrative procurement, budget tracking, and scheduling for the I&I department.
Kualifikasi
- Diploma or Degree in Business Administration, Healthcare Management, or a related field.
- At least 1-3 years of experience in administrative operations, preferably in a healthcare or public sector environment.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) is essential; experience with data visualization tools is a plus.
- Strong analytical, organizational, and time-management skills with the ability to multitask effectively.
- Excellent verbal and written communication skills to engage with diverse stakeholders across the hospital.
- Ability to thrive in a fast-paced environment and handle sensitive information with a high degree of confidentiality.
- A proactive mindset with a keen interest in continuous improvement and process optimization methodologies (e.g., Lean Six Sigma).