Deskripsi Pekerjaan
EXL Services, a global leader in business process management, is currently hiring a B2B Collections / Accounts Receivable Specialist for our Alabang office. If you are an experienced professional with a track record in managing business-to-business collections and a passion for accuracy, we want you to join our team.
In this role, you will be instrumental in maintaining the financial stability of the company by ensuring timely collection of receivables, reducing outstanding balances, and fostering positive relationships with our corporate clients. You will utilize your strong communication skills and financial acumen to negotiate payment plans and resolve disputes effectively.
At EXL, we value our employees and offer a competitive compensation package including a salary of up to PHP 45,000, comprehensive benefits, and a supportive work environment. You will have opportunities for professional growth and development in a multinational company. Our Alabang location is accessible and provides a world-class workplace.
The ideal candidate possesses a background in accounting or finance, with specific experience in B2B collections or accounts receivable. Proficiency in Microsoft Office and ERP systems is essential. Join us and be part of a team that makes a difference.
Tanggung Jawab
- Manage and monitor assigned accounts to ensure timely payment of outstanding invoices.
- Contact B2B clients via phone, email, or mail to follow up on overdue accounts and arrange payment plans.
- Investigate and resolve billing discrepancies and disputes with internal teams and customers.
- Reconcile accounts receivable ledgers and maintain accurate records of collections activities.
- Prepare and present regular reports on collection metrics, aging analysis, and cash flow forecasts.
- Collaborate with the sales, customer service, and finance departments to optimize the collections process.
- Ensure compliance with company policies and legal regulations regarding debt collection.
Kualifikasi
- At least 1-2 years of experience in B2B collections, accounts receivable, or a related field.
- Bachelor's degree in Accounting, Finance, Business Administration, or equivalent.
- Strong negotiation and communication skills, both verbal and written in English.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and experience with ERP systems (e.g., SAP, Oracle, QuickBooks) is a plus.
- Detail-oriented with excellent organizational and time management skills.
- Ability to work independently and handle multiple tasks in a fast-paced environment.
- Knowledge of credit and collection principles, including dispute resolution and legal procedures.
- Must be willing to work onsite in Alabang.