Deskripsi Pekerjaan
The Supreme HR Advisory is actively seeking a dedicated and organized Backend Sales Assistant to join our growing team. In this pivotal role, you will serve as the operational backbone of our sales department, ensuring seamless communication and administrative efficiency. You will be the primary point of contact for incoming inquiries, managing a high volume of calls and WhatsApp messages with a high level of professionalism and empathy. Your responsibilities will extend beyond communication; you will actively participate in the pre-sales process by gathering detailed client requirements, verifying information, and qualifying leads to ensure our sales team can focus on closing high-value deals. This is a full-time opportunity located in the Central Region, providing a stable environment where your organizational skills and attention to detail will be highly valued. You will also be tasked with maintaining accurate client databases, preparing sales reports, and supporting various internal administrative functions. If you are a proactive professional looking to make a tangible impact within a reputable firm, we encourage you to apply for this exciting position.
Tanggung Jawab
- Manage and respond to a high volume of incoming calls and WhatsApp communications professionally.
- Assist in the pre-sales process by gathering detailed client requirements and preparing quotations.
- Maintain and update customer databases and sales records with 100% accuracy.
- Coordinate with the sales team to ensure timely follow-ups and lead nurturing.
- Prepare daily, weekly, and monthly sales reports and performance summaries.
- Handle general administrative duties including filing, data entry, and document management.
- Ensure customer satisfaction by addressing inquiries and resolving issues promptly.
- Support the sales department with logistics and scheduling as needed.
Kualifikasi
- Minimum 1-2 years of experience in sales administration, customer support, or a backend sales role.
- Excellent verbal and written communication skills in English.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with CRM software or database management systems is highly preferred.
- Ability to multitask effectively in a fast-paced, target-oriented environment.
- Strong organizational skills with a keen eye for detail.
- High school diploma or equivalent; relevant certifications are a plus.
- Must have a stable internet connection and a quiet workspace.