Deskripsi Pekerjaan
Are you a detail-oriented professional looking to advance your career in the banking sector? PERSOL is currently seeking a dedicated Bank Officer to join our Backend Team. In this pivotal role, you will provide critical support for collections-related administrative activities, ensuring smooth operations and customer satisfaction.
We are looking for a reliable individual to handle daily collections tasks, manage client communications, and maintain accurate financial records. The ideal candidate will thrive in a fast-paced environment and contribute to our team’s success. This position offers a stable 5-day work week with convenient 9am-6pm working hours in the East Region.
Tanggung Jawab
- Manage and process incoming and outgoing collection correspondence and inquiries professionally.
- Update and maintain accurate customer account records, payment histories, and financial documentation.
- Prepare and generate daily, weekly, and monthly collection reports for management review.
- Assist in the reconciliation of accounts and ensure all filing is up to date.
- Communicate with clients regarding payment schedules, outstanding balances, and account status.
- Perform general administrative duties such as data entry, filing, and document archiving.
- Support the Backend Team with ad-hoc tasks to ensure operational efficiency and workflow continuity.
Kualifikasi
- Diploma or Certificate in Banking, Finance, or a related field is preferred.
- Minimum 1-2 years of experience in collections, banking operations, or administrative support is a plus.
- Strong verbal and written communication skills with a professional and courteous demeanor.
- Proficient in Microsoft Office Suite (Word, Excel, and Outlook).
- Excellent organizational skills with a keen eye for detail and accuracy.
- Ability to work independently as well as collaboratively within a team environment.
- Reliable and punctual with a strong commitment to the 9am-6pm schedule.