Deskripsi Pekerjaan
Are you a hospitality professional with a passion for delivering world-class service? Sentrik is currently seeking a motivated, energetic, and professional Bellboy to join our team in beautiful Bali. In this role, you will be the face of our property, serving as the first point of contact for our guests and ensuring their arrival and departure experiences are seamless, welcoming, and memorable.
As a Bellboy, you will play a critical role in maintaining the high standards of our establishment. We are looking for someone who takes pride in their appearance, possesses excellent communication skills, and has a proactive approach to solving guest needs. If you are eager to develop your career in the tourism industry and thrive in a fast-paced, guest-oriented environment, we would love to hear from you.
At Sentrik, we value integrity, hospitality, and teamwork. We provide a supportive environment where your hard work is recognized and you have the opportunity to grow your professional skills within the thriving Bali hospitality sector.
Tanggung Jawab
- Greet guests warmly upon arrival and provide a professional, welcoming first impression.
- Efficiently handle and transport guest luggage to and from their rooms with care and precision.
- Escort guests to their accommodations while providing a brief orientation of room features and hotel amenities.
- Assist guests with inquiries, transportation arrangements, and local information requests.
- Maintain the cleanliness and orderly appearance of the lobby and entrance areas.
- Execute room deliveries (packages, messages, or additional amenities) in a timely manner.
- Monitor hotel security by observing guests and visitors, reporting any suspicious activities to management.
- Support the Front Office team with administrative tasks and guest service requests as needed.
Kualifikasi
- Minimum High School Diploma or equivalent; vocational training in hospitality is a plus.
- Previous experience in a hotel, resort, or customer-facing role is highly preferred.
- Strong verbal communication skills in both Indonesian and English.
- Physical stamina to handle luggage and remain active throughout the shift.
- Polished, professional appearance and a friendly, service-oriented attitude.
- Ability to work flexible shifts, including weekends, holidays, and evening hours.
- Strong problem-solving skills and the ability to stay calm under pressure.
- Basic knowledge of the local area and tourist attractions in Bali.