Deskripsi Pekerjaan
Are you detail-oriented, tech-savvy, and passionate about ensuring seamless financial transactions? Rumahweb Indonesia, a leading cloud hosting and domain provider, is looking for a dedicated Billing Officer to join our team in DI Yogyakarta. In this role, you will be the backbone of our customer financial operations, ensuring that every payment processâfrom activation to renewalâis handled with precision, speed, and professionalism.
You will play a critical role in maintaining our high standards of customer satisfaction by managing billing inquiries, verifying payment receipts, and ensuring that our billing cycles run smoothly. If you thrive in a fast-paced environment and take pride in accuracy and data integrity, we want to hear from you.
Tanggung Jawab
- Manage end-to-end customer payment cycles including receipt verification, transaction processing, and status updates.
- Coordinate with the technical team to ensure immediate service activation and seamless renewals upon payment confirmation.
- Prepare and issue accurate invoices to clients in accordance with company billing policies.
- Monitor accounts receivable and perform timely follow-ups on outstanding payments.
- Reconcile daily transaction reports to ensure financial data accuracy in our internal systems.
- Provide prompt and professional support to customers regarding their billing queries or payment issues.
- Maintain comprehensive documentation of all billing transactions and customer account adjustments.
Kualifikasi
- Minimum Diploma or Bachelorâs degree in Accounting, Finance, Business Administration, or a related field.
- Proven experience as a Billing Officer, Finance Admin, or in a similar administrative role is highly preferred.
- Strong proficiency in Microsoft Excel and basic financial software or ERP systems.
- High attention to detail and ability to work with large volumes of data without errors.
- Excellent communication skills in Indonesian (English proficiency is a plus).
- Strong analytical and problem-solving skills with a service-oriented mindset.
- Ability to work under pressure and meet strict daily deadlines.