Deskripsi Pekerjaan
Enderun Colleges is a premier higher education institution known for its commitment to academic excellence and industry-aligned programs. We are currently seeking a highly organized and detail-oriented individual to join our dynamic team as a Bookstore Operations Associate at our Pio Del Pilar location in Metro Manila.
In this role, you will be the face of our campus bookstore, playing a vital part in the daily academic life of our students. The Bookstore Operations Associate is responsible for more than just sales; you will manage the lifecycle of educational resources, from procurement and inventory tracking to front-end customer service. We are looking for someone who takes pride in maintaining an orderly environment and ensuring that every student has the tools they need to succeed.
As part of the Enderun team, you will work in a professional academic setting that values continuous improvement and service excellence. This position offers a unique opportunity to gain experience in retail management within a prestigious educational environment. You will be responsible for optimizing stock levels, coordinating with faculty for course material requirements, and providing a seamless purchasing experience for both local and international students. If you have a passion for organization, a keen eye for detail, and a desire to support the academic community, we encourage you to apply and help us elevate our bookstore operations to the next level.
Tanggung Jawab
- Manage daily bookstore operations, including opening/closing procedures and point-of-sale (POS) transactions.
- Conduct regular inventory audits and cycle counts to ensure stock accuracy and minimize shrinkage.
- Assist students, faculty, and visitors in locating required textbooks, course materials, and school merchandise.
- Process incoming shipments by unboxing, verifying invoices, labeling, and organizing shelves.
- Maintain a clean, organized, and visually appealing storefront to enhance the customer experience.
- Handle cash and digital payments accurately and prepare daily financial reconciliation reports.
- Coordinate with the procurement department to ensure timely restocking of high-demand academic resources.
- Provide exceptional customer service by resolving inquiries regarding book availability and special orders.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, Office Management, or a related field.
- At least 1-2 years of experience in retail operations, preferably within a bookstore or academic setting.
- Strong organizational skills with a proven ability to manage detailed inventory records.
- Proficiency in using POS systems and basic Microsoft Office applications (Excel, Word, Outlook).
- Excellent verbal and written communication skills in English and Filipino.
- Ability to work independently and handle multiple tasks in a fast-paced environment.
- Strong interpersonal skills with a service-oriented mindset.
- High level of integrity and reliability in handling financial transactions and sensitive records.