Deskripsi Pekerjaan
Are you an organized professional with a passion for operational excellence? KW Keat Wei Motor is seeking a dedicated and proactive Branch Administrator to join our team in Kuala Ketil. In this pivotal role, you will be the backbone of our daily operations, ensuring that our branch runs smoothly, our customers receive top-tier service, and our team stays aligned with company goals.
As a Branch Administrator, you will play a key role in maintaining our high standards of service and operational efficiency. You will be responsible for overseeing daily administrative tasks, managing staff attendance, and ensuring strict adherence to company SOPs. This is an excellent opportunity for someone who thrives in a fast-paced environment and is eager to contribute to the growth and success of a reputable motor vehicle business.
Tanggung Jawab
- Oversee and coordinate daily branch operations to ensure high productivity.
- Manage staff schedules, attendance, and general administrative coordination.
- Deliver exceptional customer service by addressing inquiries and facilitating seamless transactions.
- Monitor and enforce company Standard Operating Procedures (SOPs) to ensure compliance.
- Prepare daily, weekly, and monthly reports on branch performance and KPI tracking.
- Assist in inventory documentation and maintaining accurate office records.
- Collaborate with management to drive branch performance toward annual sales and service targets.
Kualifikasi
- Minimum SPM or Diploma in Business Administration, Office Management, or a related field.
- Proven experience in administrative support or branch operations preferred.
- Strong interpersonal skills with a customer-centric mindset.
- Proficiency in Microsoft Office (Word, Excel) and basic computer literacy.
- Ability to work independently and manage time effectively under pressure.
- Good command of Malay and English (written and spoken).
- High level of integrity, discipline, and attention to detail.