Deskripsi Pekerjaan
Join CAMILLELOVE123 TRADING OPC as a Branch Administrator and become a key driver in our dynamic luggage retail expansion. We're seeking a results-oriented professional to oversee daily operations across our physical branches and online platform, ensuring seamless customer experiences and operational excellence. This pivotal role combines strategic oversight with hands-on management to drive sales growth, optimize inventory workflows, and maintain exceptional service standards. As a vital link between store teams and corporate leadership, you'll implement best practices, mentor staff, and analyze performance metrics to continuously improve branch efficiency. The ideal candidate will thrive in a fast-paced retail environment while contributing to our mission of making premium luggage accessible nationwide. Enjoy competitive compensation, career advancement opportunities, and the chance to shape the future of our growing retail empire.
Tanggung Jawab
- Manage daily branch operations including staff scheduling, inventory control, and customer service protocols
- Oversee online platform integration with physical stores to ensure consistent customer experience
- Analyze sales data and performance metrics to identify growth opportunities and operational improvements
- Train and supervise retail staff to maintain service standards and operational compliance
- Coordinate with suppliers and logistics teams for timely inventory replenishment
- Implement visual merchandising standards to enhance product presentation and customer engagement
- Prepare weekly/monthly operational reports for senior management review
- Resolve customer inquiries and escalations promptly to maintain brand reputation
Kualifikasi
- Bachelor's degree in Business Administration, Retail Management, or related field preferred
- Minimum 2 years experience in retail administration or branch management
- Proficiency in inventory management systems and retail POS software
- Strong leadership skills with proven ability to motivate retail teams
- Excellent communication and interpersonal skills for customer and stakeholder interactions
- Detail-oriented with strong organizational and multitasking abilities
- Basic financial literacy for sales reporting and budget adherence
- Knowledge of luggage industry trends and customer preferences is advantageous