Deskripsi Pekerjaan
Join the dynamic team at TL Mabuhay Driving Lesson Academy as a Branch Associate. We are seeking a dedicated and organized professional to support our day-to-day administrative and clerical operations. As a Branch Associate, you will serve as the primary point of contact for our students and partners, ensuring a smooth and efficient workflow within our branch.
This role offers a fantastic opportunity to grow within a leading driving education institution. If you have a passion for customer service and possess strong organizational skills, we encourage you to apply and help us drive excellence in driver education.
Tanggung Jawab
- Manage daily administrative tasks, including filing, data entry, and document management to ensure records are accurate and up-to-date.
- Greet visitors and answer phone inquiries professionally, providing detailed information about driving courses and enrollment procedures.
- Coordinate schedules between driving instructors and students to optimize lesson availability and reduce wait times.
- Maintain and update the student database with accurate enrollment and payment information.
- Assist in preparing daily operational reports, sales summaries, and financial documents for management review.
- Process cash and check payments, reconcile daily transactions, and manage petty cash funds.
- Ensure the branch office is organized, clean, and welcoming for all visitors and clients.
Kualifikasi
- High school diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Previous experience in administrative support, customer service, or sales is preferred.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic computer skills.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with the ability to build rapport with students and staff.
- Ability to multitask, prioritize work, and meet tight deadlines in a fast-paced environment.
- Willingness to work flexible hours, including weekends or holidays as needed.