Deskripsi Pekerjaan
Are you a natural-born leader with a passion for wellness? Kufong Therapy Centre is currently seeking a dedicated and motivated Branch Manager to lead our Sandakan team. In this role, you will be the heartbeat of our retail therapy operations, ensuring that every client receives exceptional care while maintaining high operational standards.
We offer more than just a job; we offer a rewarding career path where your efforts directly contribute to the health and well-being of our community. As our Branch Manager, you will enjoy a supportive working environment, flexible scheduling options, and clear pathways for professional development. If you thrive in a retail environment and are looking to grow within the healthcare and wellness sector, we want to hear from you!
Tanggung Jawab
- Oversee daily branch operations, ensuring excellence in service delivery and store aesthetics.
- Manage, mentor, and inspire a retail team to achieve monthly performance targets.
- Monitor inventory levels and coordinate with suppliers to maintain adequate stock of therapy products.
- Maintain high levels of customer satisfaction by resolving concerns and fostering long-term client relationships.
- Ensure compliance with all health, safety, and operational protocols within the centre.
- Prepare accurate daily and monthly sales reports for senior management.
- Coordinate staff scheduling to ensure optimal coverage during peak service hours.
Kualifikasi
- Minimum 2 years of experience in retail management, healthcare administration, or a related field.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent communication and interpersonal skills in English and Malay (proficiency in local dialects is an added advantage).
- Proven ability to meet sales targets and manage operational budgets effectively.
- A genuine passion for holistic health and wellness practices.
- Proficiency in basic computer skills for reporting and inventory management.
- Ability to work a flexible schedule, including weekends and public holidays when required.