Deskripsi Pekerjaan
Are you a natural leader with a keen eye for operations and customer service excellence? We are looking for a dedicated Branch Supervisor to oversee our gasoline station operations in Bacolod City. As the primary point of contact and the 'eyes and ears' of top management, you will play a pivotal role in ensuring our branch operates efficiently, safely, and profitably.
In this role, you will lead a team of frontline staff, maintain high standards of service, and ensure that our facility remains a preferred destination for motorists in the region. The ideal candidate is detail-oriented, trustworthy, and possesses the ability to handle daily administrative and operational challenges with poise.
Tanggung Jawab
- Oversee day-to-day operations of the gasoline station to ensure maximum efficiency and productivity.
- Supervise station personnel, including scheduling, training, and performance monitoring.
- Manage daily cash collections, fuel inventory, and sales reporting for management review.
- Ensure strict adherence to safety protocols and environmental regulations at the fuel forecourt.
- Monitor site cleanliness and equipment maintenance to provide a seamless customer experience.
- Address customer concerns and complaints professionally to maintain brand reputation.
- Act as the primary liaison between station staff and top management to implement company policies.
Kualifikasi
- Bachelor’s degree in Business Administration, Management, or a related field is preferred.
- At least 2 years of experience in retail, gasoline station, or operations management.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent organizational and time management abilities.
- Proficiency in basic computer applications for reporting and administrative tasks.
- Strong problem-solving skills and the ability to work under minimal supervision.
- High level of integrity and attention to detail.