Deskripsi Pekerjaan
Are you a tech-savvy retail leader looking to make your mark with one of the world's fastest-growing smartphone brands? realme is seeking an energetic and results-driven Brand Store Manager to oversee our flagship location at IOI City Mall, Putrajaya.
As the face of our brand, you will lead a dynamic team to deliver exceptional customer experiences, drive store performance, and maintain the high-tech, trendsetting atmosphere that defines realme. If you are passionate about mobile technology, have a knack for visual merchandising, and possess the leadership skills to mentor a high-performing sales team, we want to hear from you!
In this role, you will be responsible for the day-to-day operations of the store, ensuring that every visitor walks away with a positive impression of our ecosystem. You will analyze sales data, manage inventory, and implement strategies to exceed monthly targets while fostering a culture of excellence and enthusiasm.
Tanggung Jawab
- Lead, mentor, and inspire the store team to achieve and exceed individual and collective sales targets.
- Oversee daily store operations, including opening/closing procedures, cash management, and inventory control.
- Ensure the store environment consistently meets brand standards for visual merchandising, cleanliness, and product display.
- Analyze weekly and monthly sales reports to identify trends and implement strategies to optimize store performance.
- Provide expert product knowledge on realme smartphones and AIoT ecosystem devices to customers.
- Manage customer inquiries and resolve issues with professionalism to ensure high levels of customer satisfaction and loyalty.
- Conduct regular product training and team briefings to keep staff updated on new launches and promotions.
Kualifikasi
- Minimum 2 years of experience in retail management, preferably within the consumer electronics or smartphone industry.
- Strong leadership skills with the ability to motivate a diverse team.
- Proven track record of meeting or exceeding sales KPIs and revenue targets.
- Excellent communication and interpersonal skills, fluent in English and Malay (Mandarin is a plus).
- Strong analytical skills with proficiency in Microsoft Office/Excel for reporting.
- Ability to work flexible hours, including weekends, public holidays, and shifts as required by the mall operations.
- Customer-centric mindset with a passion for emerging mobile technologies.