Deskripsi Pekerjaan
Take the Lead as Our Operational Backbone
Are you an organized, systems-driven professional ready to step into a role where your contributions truly shape the business? BruntWork, a leading remote staffing company, is seeking a strategic and proactive Business Operations & Administrative Coordinator to join our team. This is a unique opportunity to move beyond basic admin and become the central hub of our operations.
In this fully remote role based in Metro Manila, you will be empowered to build, implement, and maintain the systems that keep our business running smoothly. You will work directly with Australian executives to master Tradify and Xero, develop comprehensive Standard Operating Procedures (SOPs), and coordinate cross-functional teams. Your mission is simple: optimize workflows, eliminate inefficiencies, and drive operational excellence.
We aren't just looking for someone to fill a seat. We are looking for a leader who can take the initiative, anticipate needs, and proactively solve problems. If you have a passion for operations and a sharp eye for detail, this role offers incredible growth potential in a supportive, global environment.
Your Daily Impact:
- Systems Optimization: Become the master of our core platforms (Tradify, Xero) and identify opportunities to automate repetitive tasks.
- Process Architecture: Design, document, and teach new SOPs that enable the team to work smarter, not harder.
- Operational Coordination: Act as the liaison between departments, ensuring projects, tasks, and communications flow seamlessly.
- Data Integrity: Manage and organize critical business data, ensuring accuracy in reporting, invoicing, and resource allocation.
Why BruntWork Stands Out
We invest in our people. As a BruntWork team member, you'll enjoy the security of a permanent full-time role, comprehensive health insurance, and the freedom of a work-from-home setup. We are a diverse, global company committed to helping our employees grow their skills and careers.
Ready to build the operational backbone with us? Apply today.
Tanggung Jawab
- Manage and optimize operational platforms, including Tradify (job & project management) and Xero (accounting & invoicing), acting as the internal expert.
- Develop, document, and implement comprehensive Standard Operating Procedures (SOPs) to standardize workflows and improve team efficiency.
- Coordinate cross-functional administrative tasks between the Australian leadership team and remote staff in the Philippines.
- Monitor project timelines, resource allocation, and team deliverables to ensure smooth operational flow.
- Prepare and process financial documents such as invoices, purchase orders, and expense reports in Xero.
- Manage executive calendars, schedule appointments, and coordinate virtual meetings across different time zones.
- Conduct quality assurance checks on team outputs and data to maintain high standards of accuracy and professionalism.
- Assist with onboarding new team members by preparing documentation and training them on internal systems and SOPs.
Kualifikasi
- At least 2 years of experience in a business operations, administrative coordination, or similar role (experience with an Australian company is a significant advantage).
- Proven proficiency with Xero and/or Tradify is highly preferred. Strong alternative experience with similar CRM/ERP platforms will be considered.
- Excellent written and verbal communication skills in English, with the ability to interact professionally with international stakeholders.
- Highly organized, self-sufficient, and capable of managing multiple priorities in a fully remote environment.
- A proactive problem-solver who can identify operational bottlenecks and propose effective solutions.
- Strong understanding of process creation and documentation (SOPs).
- Tech-savvy, with proficiency in Google Workspace (Gmail, Docs, Sheets, Slides) and virtual communication tools (Slack, Zoom, etc.).
- Dedicated to providing high-quality work with strong attention to detail.